EXPERTS IN MULTI-TENANT,

MULTI-USER FRONT DOOR ACCESS

Whoo is all about access and privacy.  We are bringing the convenience of keyless entry and smartphone control to your multi-tenant building.

 

Our multi-tenant intercom and smartphone app are easy to use, consistent and intuitive.   And we are always striving to make our products better.  We listen to our users because you know best.

FAQ

Q

Why would I want the Whoo Intercom System?

To know at all times who is at the front of your building whether you are at home or away, you will now always have control over the access to your building so no more missed or stolen packages, lost keys or leaving a visitor out in the cold if your running late.

Q

What does my building need to get started? 

Whoo uses Power over Ethernet and an electric door strike to power the intercom. You need internet access.

Q

What if my building doesn't have internet access?

You will need a basic internet connection that has upload speeds of at lease 2 Mbps (megabits per second). Comcast's Performance Starter package offers internet for as low as $25 a month. 

Q

How long will an installation take? 

Installation is easy and the device is up and running in less than a day. 

Q

Will I need an electrician? 

No. The Whoo doorphone is very easy to install. A handyman or super can do it. But we do recommend that you contact one of our certified installers. 

Q

Where can I purchase Whoo for my building? 

Whoo is available for installation anywhere in the U.S.  For installation information or a customized quote, click here.

Q

What device does Whoo run on?

Users can use any smart device that runs on either iOS or Android. 

Q

Can I get a code for delivery people?

Yes! Your app lets you generate a temporary code that you include with your delivery orders... the driver won;t ring your apartment - instead, they will press the "deliveries button and be prompted to enter the temporary code, which will open the appropriate door(s) for them. 

Q

What about the mailman?

The building Manager can also give a permanent code to your local post office that opens the appropriate door like any other deliveries. 

Q

What about my privacy?

Whoo takes your privacy very seriously. You always maintain control over all your information. 

Q

What if my building already has a buzzer? 

Now you can upgrade seamlessly to a modern smartphone app that will allow you to see who is there. 

Q

Can I use Whoo on gated entry?

Yes. Whoo is not just for buildings. It is good for any location where multiple people can open a common door or gate. 

Q

Does every tenant need to have a smart phone?

No. Whoo can also call any telephone number and work as an audio-only telephone entry system. 

Q

How does the subscription fee work if my building has unoccupied units? 

If an apartment is not occupied we don’t add a call button for that unit, nor charge the subscription fee. Once the unit becomes occupied, we can add a button and update your subscription. 

Q

What happens if my Whoo Intercom needs technical support?

We provide technical support remotely and, if necessary, our local installers can replace the unit. All of this is covered under our 3 year warranty.

Have Additional Questions?

SUPPORT

Need help with your Whoo intercom or have questions about our products? Email us at suppport@whoo.ai

Whoo.ai Mobile Intercom

60 Powell St. #1

Brookline, MA 02446

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