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Writer's pictureJeffrey

Mircom Intercom Review (with Pricing and Alternatives)

Updated: May 4, 2021



Founded in 1991, Mircom is a manufacturer and distributor of safety and communication systems including fire alarm, mass notifications, security and access control systems. Their communication and voice entry systems are designed for a variety of industries including multi-unit residential, office and healthcare. In this review, we’ve outlined what you can expect from Mircom, including pricing, key features, and how it compares to the Whoo Intercom system.


Overview: TX3-TOUCH Series


Mircom’s TX3-Touch product line includes a series of touch-screen telephone entry systems that provide two-way audio and one-way video calling for occupant and visitor access control for condominiums, apartment buildings, office buildings, gated communities and industrial buildings. The various models of the TX3-Touch door intercom systems offer a variation in screen sizes, mounting style and customizable features such as display layouts, directory listings, and promotional and site-specific material.


Features

  • Two-way voice and one-way video calling via in-unit hardware or the MiEntry mobile app (depending on model)

  • Built in HD camera

  • Customizable touchscreen with up to 2000-name directory on some models.

  • Weather resistant (depending on model)


Pricing


Mircom does not publish pricing online. You can request a quote for specific product information. However, resellers list Mircom TX3-Touch models starting at $5,989 for the TX3-TOUCH-S15 and up to $9,697 for the TX3-TOUCH-S22.


App review


The MiEntry App lets residents use their smartphones to verify the identity of their guests with live video and audio. The App is only compatible with the TX3-TOUCH-22, TX3-TOUCH-15 and TX3-Nano models.


The app has a score of 1.0/5.0 on the App Store, and has been rated by only one user. On the Google Play Store, the App has been reviewed 11 times and has an overall rating of 3.2/5.0


Advantages

  • Customizable with different screen size options based on the model

  • Vandal and weather resistant outdoor panels

  • Mobile app for video calling for based on the model


Disadvantages

  • Connects to in-unit intercoms, which is costly to maintain

  • Interface is not modern

  • System management is not cloud based


Mircom Vs. Whoo Intercom


Mircom’s TX3-Touch models offer voice and video calling for secure building access. While most models connect to each apartment via in-unit hardware, Mircom does make a mobile app for remote access for certain models.


With Whoo Intercom, the mobile app feature is guaranteed. This provides a better user experience for residents, allowing them to see their visitors, open doors, and manage package delivery all from their smartphone. Whoo intercom apartment video intercom system has an intuitive and simple design making it easy to use and enabling a seamless experience for both residents and visitors.


Because Whoo uses existing wiring and connects to the building's existing door strike, it’s incredibly easy to install and much more affordable than Mircom. In fact, many of Whoo customers have opted to replace their old Mircom apartment buzzer system with a modern Whoo intercom. Unlike Mircom, Whoo offers a cloud-based management system which allows building managers to update tenant information and onboard new residents quickly and easily.




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